Due to the surge in Covid-19 cases and with the health and safety of patrons as our highest priority, we've made the difficult decision to pause Happy Place.
Live Nation and Crown Melbourne will be in touch with additional information including when you can experience Happy Place as soon as possible.
For further information contact Ticketmaster or email email@example.com
Thank you for your understanding.
HAPPY PLACE is a massive pop-up experience that is filled with smiles, laughs, one-of-a-kind installations, multi-sensory immersive rooms, and a whole lot of selfie moments that you don’t want to miss! We believe that our world today can use a lot more happiness. To make this dream come true, we set out on a journey to create a special place where anyone who walks in is surrounded by all things happy!
First opening it's doors in 2007 in the heart of Los Angeles and following sold-out residencies in Chicago, Toronto, Boston, Las Vegas, Philadelphia, Sydney and Auckland, Happy Place is the place for you to 'GET YOUR HAPPY BACK' which is exactly what you need to have on your post lockdown bucket list. Our innovative experience has multiple rooms to explore and escape to that offer plenty of fun, laughter and most importantly, happiness.
HAPPY PLACE is guaranteed to put a smile on your face.
Featuring larger-than-life, fanciful and exceptionally playful installations and multi-sensory immersive rooms, you can get snap-happy in the world’s largest indoor Confetti Dome, six-foot-tall X’s and O’s surrounded by red lips, the famed Rubber Ducky Bathtub, the wildly popular Cookie Room scented with the aroma of freshly baked chocolate chip cookies, and much more!
TAG US ON INSTAGRAM @HAPPYPLACEAUNZ
FREQUENTLY ASKED QUESTIONS
Where is Happy Place located?
HAPPY PLACE is located at Crown Melbourne - Level 1 Metropol Precinct (*not to be confused with the Metropol hotel)
When you arrive at Crown, please follow overhead directional signs for Metropol Precinct, then follow signs for Mr Hive Kitchen & Bar and take a left when you reach Mr Hive to find HAPPY PLACE.
How do I get here?
Where do I park?
The Crown Casino Multi Level car park (level 1) is your best bet - it’s right near Happy Place! Enter off Kings Way or from the corner of Haig and Clarke Streets. There are other carparks nearby, including Ace Parking, Riverside Quay Car Park and Freshwater Place Car Park.
How much are tickets?
Tickets vary with age. For ticket prices see here. Kids 3 and under are free when transacted with a full price admit ticket.
Please note: that these children can only attend with a paying adult and MUST have a 3 and under ticket (available during ticket purchase). Children without a ticket will not be allowed entry.
*plus booking fees
Tickets sales are final and not refundable. You are welcome to transfer your tickets to someone else or exchange your ticket for another day/time provided it is at the same price level and there is availability for that session.
How do I go about buying tickets?
Tickets are available from Ticketmaster at ticketmaster.com.au or you can purchase onsite at the venue. We encourage you to purchase ahead of time as sessions do fill fast. Please do not purchase from any other vendors as tickets may not be verified and may not allow you entry to the event.
What time do I need to arrive for my timed ticket?
Please arrive within the first 5 minutes of your session slot and no later that 15 minutes after the beginning of your time slot.
What if I am late to my session?
We understand that time slips away so fast!
Note that your ticket is only valid for the date and time purchased.
Depending on how late you arrive to your allocated session, you may be asked to join the queue to enter the exhibit and may experience a delay due to back to back sold out sessions.
Is Happy Place an all ages exhibit?
If you are old enough to smile, you belong inside. We want this to be a happy experience for all!
*Please note: Minors under the age of 14 will need to be supervised by an adult.
Can I exchange or transfer my ticket?
Yes! Please contact Ticketmaster to organise an exchange of session. Some sessions may offer different pricing which may result in an additional charge or refund of difference.
What forms of payment does Happy Place accept?
Please come visit the gift shop onsite to check out all of our happy themed merchandise! Our Happy Place Shop accepts all major debit/credit cards. No cash, sorry!
Do I need to be vaccinated to go to Happy Place?
Do I need to wear a mask indoors?
At the time of opening (2 December 2021) masks are not required inside public spaces. If the public health orders change, this information may be updated and it may be a requirement for masks to be worn. Please check the conditions of entry at the entrance.
What can I take into the exhibit?
Photographs are encouraged so feel free to bring along cameras of any sort. Please note that tripods and selfie sticks are not allowed.
What are the trading hours?
TEMPORARILY CLOSED UNTIL FURTHER NOTICE.
Is Happy Place wheelchair accessible?
Yes! Most of our activations are completely accessible by wheelchair. A couple of activations are not accessible due to their physical nature. If you have any questions about accessibility please email us firstname.lastname@example.org
Are pets allowed at Happy Place?
At this time, we can only allow service animals. Must be on a leash.
Are prams allowed at Happy Place?
Prams are not allowed inside the exhibit. We ask you kindly to leave them in your car/at home or let us store it for you when you walk in within our pram parking area.
What should I leave at home?
We don’t have a cloakroom on site. We encourage you to leave oversized items/bags at home so you can freely experience Happy Place! Selfie sticks, tripods, large umbrellas and weapons of any kind are prohibited.
Although photography id prohibited, all professional video equipment is prohibited without advanced approval from Happy Place.
Please contact email@example.com for further details on approval.
Is there a gift shop?
Yes! Please come visit the gift shop onsite to check out all of our happy themed merchandise.
For ticketing enquiries